Golden West Dental and Vision (SmileChoice) was founded by dentists
who understand the needs of both the patient AND the doctor. Perhaps
that is why Californian's have entrusted their dental and vision
care to us for more than 25 years. They value not only the substantial
savings that they realize while receiving care from our friendly
doctors, but also our commitment to providing them with exceptional
customer service.
Each doctor is carefully pre-screened prior to being accepted
into our large network of private offices. But we do not stop
there. Each doctor also agrees to participate in an ongoing series
of reviews and audits by our professional staff. This cooperative
approach allows us to continuously monitor the quality of care
that our members receive. Our high renewal rates tell us that
our members are happy with their care. And that, of course, is
our primary goal!
When you need assistance, our trained member service representatives
are available to help you. Many of them have experience working
in dental offices or they have participated in our dental office
training program. And when you call us - there are no long waits
or endless 'menus' to choose from. Calls are answered on average
within 35 seconds. And since dental emergencies can occur at any
time of day, one of our representatives always carries a pager
and is available to assist you 24 hours a day. When you need us,
we are here.
Payment options are convenient also. You may select budget friendly
monthly payments using credit card or automatic check withdrawal,
or if you prefer, you can pay annually.
Quality plans, exceptional service, and affordable payment options
- three great reasons why so many Californians choose Golden West/SmileChoice.
We hope you do to.
