PRIVACY PRACTICES OF GOLDEN WEST HEALTH PLAN
Your Privacy is Important to Us
Protecting the privacy and confidentiality of information about our
customers is very important to Golden West Health Plan. This notice
will help you understand what types of nonpublic personal and medical
information we may collect, how we use it, and how we protect your
privacy. You do not need to do anything in response to this notice.
We recommend that you read and retain this notice for your personal
|We collect nonpublic
personal and medical information to process and administer
our customers' business.
|We have policies and
procedures in place to protect nonpublic personal and medical
information about our customers.
|We do not sell, share, lease, rent
or otherwise disclose nonpublic personal and medical information
about our customers to anyone, except as permitted by law.
to both current and former customers.
Type of Nonpublic Personal and Medical Information We May Collect
Golden West Health Plan's employees,
representatives, agents and selected third parties may collect nonpublic
information about our customers, including:
provided to us, such as on applications or other forms.
|Information about personal
health in order to determine eligibility, administer claims,
perform quality assurance activities and other health plan
|Information from others,
such as employers and federal and state agencies.
Disclosure of Information
disclose, as allowed by law, all types of nonpublic personal
and medical information we collect when needed, to agents,
employees, representatives and third parties. Please note:
There may be instances when these same agents, representatives
and third parties may not be acting on behalf of Golden West
Health Plan, in which case they may collect nonpublic personal
and medical information on their own behalf or on behalf of
another. In these instances, Golden West Health Plan's Privacy
Policy would not apply.
|We may disclose
personally identifiable medical information when the customer
or the applicable law authorizes disclosure.
|We do not permit further
disclosure of nonpublic personal and medical information by
the parties to which we disclose information.
Security and Protection of Nonpublic Personal and Medical Information
access to nonpublic personal and medical information to those
employees, agents, representatives or third parties that need
to know the information to provide service to our customers.
|We have policies
and procedures that give direction to our employees, and agents
and representatives acting on our behalf, regarding how to
protect and use nonpublic personal and medical information.
|We maintain physical,
electronic and procedural safeguards to protect nonpublic
personal and medical information.
Get Help in Your Language
You have the right to get this information and help in your language for free. Click here or call the Member Services number on your ID card for help. (TTY/TDD: 711).
Declaracion de practicas de privacidad en espanol
Golden West Health Plan reserves the
right to change any of its privacy policies and related procedures
at any time, in accordance with applicable federal and state laws.
Services Department. Refer to the back of your card for the appropriate number.